Job Description

JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The Regional Small Works Project & Programme Manager is responsible for overseeing and managing small-scale construction and renovation projects from initiation to completion. This role requires strong organizational, communication, and project management skills to ensure successful project delivery within defined timelines and budgets by variable project delivery teams. The Regional Small Works Project Manager collaborates with variable / in-country project delivery teams, contractors, vendors, and other stakeholders to ensure quality, cost-effective solutions are executed. They must also possess a solid understanding of construction processes, regulations, and safety protocols.
Summary
The role will act as a single point of contact with the Client, providing oversight to the delivery of projects that meet the criteria of minor works across the Asia Pacific region (excluding India)
Key Responsibilities
Governance

• Develop, implement, maintain and update and implement a minor works playbook which defines all workflow processes, roles and responsibilities, tools and templates, and deliverables for effective project management.
• Communicate regularly with the Client to understand and incorporate Client changes in process
• Manage an intake process within a technology system for all minor works, driving data quality and timely approvals via a stage gate framework
• Undertake end to end programme management of all minor works for compliance with the Clients existing business stakeholders including Procurement, Security, IT & AV and other specialised business functions.

Pipeline Management

• In conjunction with the Client and JLL Account Team, develop and maintain a small / minor works pipeline within JLLs Project Management Information System via a project intake and prioritisation process
• Track and manage the pipeline efficiently, receive updates on new projects, changes and cancellations and update the Client as required
• Collaborate with internal stakeholders (e.g., clients, variable / in-country project delivery teams, facility managers, design teams) to define project requirements and objectives.
• Liaise with JLL in city / country project management teams to prepare estimated project costs and schedules in preparation for project approval initiation.
• Share project pipeline with local project management teams regularly and collaborate with them to identify project resources, vendors & suppliers as needed.

Onboarding, Monitoring and Handover

• Provide assigned local project resources with all relevant project information, such as Client requirements, specifications, global/regional supplier contacts, etc.
• Oversee the entire project lifecycle from initiation to completion, ensuring adherence to timelines and budgets are met by project delivery time. To include:

• Manage client requests and change orders, aligning them with project objectives and constraints.
• If the project requires design services, manage the process of design submission, feedback, and Client approval.
• Oversee local project delivery team in the preparation of detailed cost estimates and schedule.
• Work with local project delivery teams to identify and engage suitable contractors and vendors for project execution.
• Oversee local project delivery teams towards timely procurement and compliance with the Clients quality standards.
• Guide local project delivery teams towards obtaining required approvals/permits for accessing operational facilities and working windows.
• Ensure the local project delivery team update project information, progress & reports on JLLs Project Management Information System.
• Review change orders and scope variations, ensuring they are properly documented by in-country project delivery teams and approved.
• Check and oversee the closeout process with respect to documentation and warranties (if applicable)
• Facilitate the final sign-off and archiving project documentation on JLLs Project Management Information System
• Act as a point of escalation to fcilitate and resolve any contractor or vendor disputes or issues promptly and professionally with variable / in-country project delivery teams.

Communication & Reporting

• Foster positive relationships with stakeholders, ensuring their expectations are managed and met.
• Monitor and report project progress, highlighting any issues or risks, and recommending mitigation strategies provide by in-country project delivery teams.
• By exception, attend project meetings where possible to keep stakeholders informed and maintain project momentum.
• Generate monthly dashboard reports for the Client, highlighting key project updates, progress, and performance metrics.
• Include detailed project status summaries (where relevant), financial analysis, and overall program progress.
• Provide insights and recommendations based on the data and trends identified in the reports to aid the Client in making informed decisions.

Key Responsibilities internal to JLL

• Monitor commercial and contractual matters in connection with JLLs services. Review local teams compliance with JLLs Sales Governance Policy and applicable Master Services / Framework Agreement(s)
• Ensure all agreements and documentation necessary for invoicing is in place, assure the issue of invoices, support in country delivery teams to drive cash collection.
• Comply with all JLL policies and procedures, including but not limited to ethics and business practice.

Qualifications and Requirements:

• Bachelor's degree in construction management, engineering, or a related field.
• Be able to operate design software, such as CAD
• Previous experience in project management, preferably in small-scale construction projects.
• Strong knowledge of construction processes.
• Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously.
• Strong communication and negotiation skills to collaborate with contractors, vendors, and stakeholders.
• Proficient in project management software and tools.
• Problem-solving and decision-making capabilities to address project issues and unplanned events.
• Ability to work independently and proactively, while also being a team player.
• Regional experience is advantageous

Note: This job description serves as a general overview. Actual job responsibilities and requirements may vary depending on the specific company and industry.
Location:
On-site Singapore
If this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
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