Registered Nurse
Cagayan de Oro, Philippines
Job Description
- Assist family members calling on behalf of terminally ill patients regarding Prescriptions, Home Visit Follow Up, Non-Urgent Medical and Test Result Questions
- Review the in-basket continuously throughout the day to triage all unread messages
- Reach out to patients by telephone for urgent issues and with the local site via telephone or e-mail as needed
- Perform appropriate chart reviews and respond directly to patients
- Route messages requiring further clinical assistance from the site to the appropriate pool or provider (e.g., requests for changes in medication, new onset medical conditions or symptoms, referrals)
- Active USRN License required
- NCLEX Passer
- ICU or Emergency Room experience
- BPO Experience preferred but not required
- Triage Phone handling experience preferred but not required
- Excellent verbal/written communication skills, including the ability to handle interactions with facility personnel and providers in a professional manner
- Sufficient knowledge in Healthcare or Medical domain, hospice care, and home health services
- Willing to work on shifting schedule
- Paid training
- Work from home
- 8 hour shift
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
- Bachelor's (Preferred)
- Nursing: 1 year (Preferred)
- English (Preferred)
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Job Detail
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Job IdJD972332
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCagayan de Oro, Philippines
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EducationNot mentioned