JOB RESPONSIBILITIES: * Attend to all walk-in residents, including updating feedback provider on the action taken * Utilise system to check past feedback cases or create new cases * Issue eve JOB RESPONSIBILITIES: Attend to all walk-in residents, including updating feedback provider on the action taken Utilise system to check past feedback cases or create new cases Issue events/facilities booking permits as and when required Reply to feedback emails & calls Attend to cases on site (including house visit), where required/instructed First responder for any escalated cases Communicate with external agencies for cases Any other duties as instructed by the supervisor. JOB REQUIREMENTS Experienced in handling difficult people Possess good interpersonal skills Work well under pressure Effective written & verbal communication Must be able to attend cases on site independently IT savvy.Able to work 5.5 Alternate Saturdays To be stationed at Bedok Branch Office. Only shortlisted candidates will be notified.
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