Job Description

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines, and auxiliary power units. It offers a broad product portfolio that includes commercial aircraft jet engin Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines, and auxiliary power units. It offers a broad product portfolio that includes commercial aircraft jet engines, commercial turboprop engines, military aircraft engines, business and general aviation jet and turboprop engines, helicopter turboshaft engines. Pratt & Whitney in Singapore is a global center of excellence with the most comprehensive service offering outside of the U.S. Located in key industrial areas of Loyang, Seletar and Tuas, the Pratt & Whitney companies operating in Singapore include: Component Aerospace Singapore, Eagle Services Asia, P&W NGPF Manufacturing Company Singapore, Pratt & Whitney Canada (SEA), Pratt & Whitney Component Solutions, and Turbine Overhaul Services. Pratt & Whitney has been operating in Singapore for more than 30 years, making it one of the pioneers in the development of Singapore's world-class aerospace industry. Entity: Eagle Services Asia Pte Ltd Location: 51 Calshot Road Singapore 509927 (Company Transport Provided) RESPONSIBILITIES Manage & execute the item/piece job (PJ) process for ESA/Repair Operations to deliver repair margins. Ensure that all necessary information and documents are given for item/piece job for generation of PJ SMO. Verify correctness of information provided on customer repair order against the actual part and request form. Generate the PJ SMO and Sales Order in SAP for in house / external repairs, or for offsite repair jobs. For in house / external repairs, attach all the necessary documents and send the part to respective basic inspection (BX) area. Closure of piece job process in SAP upon completion of repairs (in house, external or offsite). Liaise with Customer Support, MIS team and BX inspectors on piece issues and queries. Liaise with CX inspectors or approved certifying staffs to release ARCs for repaired parts. Close PJ SMO in SAP, update PJ status report to track SMOs completion. Deliver parts to shipping team, liaise with shipping team to raise Delivery Note (DN) and SMOs. Work and liaise with receipt team to credit part to respective store location or ship the part back to customer. Liaise with finance team on piece job closure and queries. Assist the senior/operations leader to meet department targets and goals for quality and on-time delivery, as well as drive root cause analysis when targets are not met. Ensure compliance of standards, drive continuous improvement, EH&S and Ethics culture for piece job process. Ensure that all statutory and Company's regulations and standards relating to the maintenance, preventive maintenance, alteration and inspection of engines and components are complied with and adhered to. Co-ordinate with other sections to achieve department goals as well as Company's objectives. Carry out any other duties as assigned by the immediate Supervisor. REQUIREMENTS Diploma/Degree with minimum 2 years of relevant operations coordination or admin experience. For internal applicants with at least 3 years of experience in inspection. Good working knowledge of SAP preferred. Good working knowledge of MS Office applications (Word, Excel, Access and PowerPoint). Good analytical skills with ability to grasp concepts, track and resolve issues quickly. Good team player with strong organizational, interpersonal, written and oral communication skills. Pro-active and highly motivated personality with a strong drive for success. Able to work independently without much supervision. Aircraft engine workshop practices and maintenance & repair of gas turbine engines with relevant approval ratings is a plus. WHY JOIN US We drive innovation to go beyond with a purpose to transform aviation. We grow our people to become leaders with talent & leadership programs. We offer employee scholarship program for further education. We care for your well-being with comprehensive health, medical & dental benefits. We provide structured on-the-job trainings and in-house/ external certifications. We value trust, safety, integrity, respect, safety, innovation, and excellence. We provide annual wage supplement (AWS) and variable bonus plan. Our ethos is ' We Succeed, Together '.