Reservation Sales Executive
Woodlands, Singapore, Singapore
Job Description
Responsibilities:
- Handle reservations for all clients including online travel agents, internal and ad-hocs hotline bookings
- Liaise with bookers and hotels/sales to ensure smooth pre-arrival experience
- Ensure proper handling and closure of hotel reservations
- Input and update reservations, record special requests/ changes and arrange for arrival and departure transfers
- Ensure timeliness of replies and accuracy of reservations forms through answer calls, reply emails and faxes
- Send extension check emails to corporate clients and ensure a reply within the deadline
- Prepare and send confirmation letters to guests
- Keep proper filing and recording of all correspondences
- Adhere to and support hotel related policies and procedures
- Permanent
- 44 hours and 5 days week:
- Up to $3000 + VB
- Woods Square (Near Woodlands MRT)
- At least 1 - 2 years of relevant experience or in Front Office/Customer Service Operations
- Knowledge in Property Management System will be an advantage
- Proficient in MS Office, email system, reservations system will be an advantage
- Display high level of customer service
- Possess strong communication and administration skills
- Able to adapt in a fast-paced environment.
- Able to work independently as well as a team
- Able to work shifts, including weekends and public holidays (off-in-lieu if work on Public Holidays)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W:
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Job Detail
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Job IdJD1423746
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3000 per month
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Employment StatusPermanent
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Job LocationWoodlands, Singapore, Singapore
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EducationNot mentioned