Resident Engagement Executive Officer
Tengah, Singapore, Singapore
Job Description
Responsibilities:
- Provide high quality of customer service and professionalism in managing consumers feedback and enquires
- Actively collaborate with stakeholders to investigate complex cases and feedback on the Centralised Cooling System (CCS)
- Communicate effectively with consumers to ensure satisfactory solutions and updates are given timely
- Take ownership of cases by following through effectively and actively close each case
- Provide regular records and updates of cases in systems and reports
- Any other ad-hoc duties as assigned
- 1 year contract
- Tengah
- Monday to Friday, 8.30am to 6pm
- up to $4800 + bonus
- Minimum diploma holder with at least 4-5 years of experience in customer service
- Excellent verbal and written communication skills
- Problem solving skills to creatively resolve feedback and issues
- Interpersonal skills to relate cordially with different classes of people
- Ability to handle stress, adaptable and independent to work in a dynamic environment with minimal supervision
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W:
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Job Detail
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Job IdJD1427641
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$4800 per month
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Employment StatusPermanent
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Job LocationTengah, Singapore, Singapore
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EducationNot mentioned