Job Description

::Overview: The Residential Lifestyle Concierge will play a pivotal role in ensuring exceptional concierge services for condominium residents and efficient property management for landed properties. This dual-role position requires a dynamic individual who excels in customer service and has strong property management skills, combined with the flexibility to travel between locations and the office.Key Responsibilities:Resident Lifestyle Services:

• Manage function rooms and oversee bookings and usage.
• Prepare and submit daily reports regarding condominium activities and resident inquiries.
• Handle resident inquiries promptly and professionally.
• Manage booking of condominium facilities.
• Oversee parcels and deliveries, ensuring timely distribution to residents.

• Provide property management services to various sites, including black and white and landed houses.
• Conduct weekly reporting on property status, issues, and resolutions.
• Manage and coordinate contractors for maintenance and repairs.
• Correspond with clients regarding property management issues, ensuring high levels of satisfaction.
• Ensure properties are maintained to the highest standards and meet all regulatory requirements.

• Proven experience in customer service, preferably in a concierge or property management role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Ability to handle resident and client inquiries and complaints effectively.
• Proficiency in property management software and MS Office Suite.
• Knowledge of local property laws and regulations.
• Ability to work independently and as part of a team.
• Flexibility to travel between locations and the office as required.

• Diploma or degree in hospitality management, property management, or a related field.
• At least 2 years of relevant experience in a similar role.
• Fluent in English; proficiency in other languages is a plus.
• A positive attitude and a commitment to providing exceptional service.

• Competitive salary and benefits package.
• Opportunities for career advancement within the BUTLER group.
• A dynamic and supportive work environment.
• Comprehensive training and professional development.

Butler