Ensure smooth operations of the restaurant, providing excellent customer service.
Supervise and train restaurant staff, including waiters/waitresses and other service personnel.
Assist in creating and implementing standard operating procedures to maintain quality and efficiency in the dining experience.
Oversee the seating arrangements and manage the reservation system.
Handle customer inquiries, concerns, and complaints in a professional and timely manner.
Coordinate with the kitchen staff to ensure seamless communication and smooth flow of orders.
Assist in maintaining cleanliness and hygiene standards in the restaurant.
Assist in inventory management and restocking of supplies.
Maintain up-to-date knowledge of menu items and specials.
Collaborate with the restaurant management team to drive sales and achieve targets.
Requirements
Diploma or degree in Hospitality or related field.
Minimum 3-5 years of experience as a restaurant captain or similar role in the F&B industry.
Strong leadership and communication skills.
Excellent customer service and problem-solving abilities.
Knowledge of food and beverage industry standards and best practices.
Ability to work in a fast-paced environment and handle high-pressure situations.
Interested candidates who wish to apply for the advertised position, please click the \'APPLY\' button below to send in your resume.
EA License No: 13C6305
Reg. No.: R1654399
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.