1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience. 2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner. 3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation. 4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts. 5. Ability to read the different types of guests and dining clientele.
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