Job Description

La Bottega @ 346 Joo Chiat Road

Responsibilities:

• Be responsible for taking reservations, answering the phone, replying to WhatsApp messages before and during service, responding to any guest requests etc

• Welcome guests warmly to the restaurant

• Be helpful, welcoming and pleasant towards each guest.

• Acknowledge special occasions when notified by customer and keying it in the system for the booking.

• Liaise with the kitchen and GM on the special requests of the week.

• Utilise the systems to its full potential, maximise bookings, create a database of all regular patrons of the restaurant, building a detailed record of guest such as their birthdays, anniversaries, allergies and preferences etc.

• Assist other service crew with work including, but not limited to cleaning the tables, tidying up and setting silverware during service and getting ready for the next seating

• Serve food & beverage to guest when required.
  

• Diploma in Tourism / Hospitality Management

• MUST BE ABLE TO SPEAK ENGLISH WELL

• Good people skills

• Good organizer and planner

• Service-orientated

• Ability to operate with flexibility and creativity.

• Well-groomed

• Proactively taking on additional responsibilities where required.

• Can think out of the box

• A minimum of 3 years\xe2\x80\x99 experience with customer service preferably at a hotel or a restaurant
  

• 5 day week/ 52 hours
• $3000 to $4500 depending on experience
• 12 days of AL (up till 17 days)
• Monthly Attendance Incentive
• Yearly Long Service Award (up to $2000)
• Meal allowance