Lead, schedule, and motivate front-of-house staff.
Conduct regular training on service standards, product knowledge, and teamwork.
Build a positive, inclusive, and efficient work culture.
2. Daily Operations Management
Supervise daily operations to ensure smooth service in reception, ordering, food delivery, and cashiering.
Coordinate resources effectively during peak periods and handle unexpected situations professionally.
Manage reservations, seating arrangements.
3. Customer Experience
Communicate proactively with guests and handle feedback or special requests with professionalism.
Support brand reputation through positive engagement and service excellence.
4. Coordination & Administration
Work closely with the kitchen to ensure food quality and service efficiency.
Manage front-of-house inventory including tableware, linens, and consumables.
Assist with stocktaking, operational reporting, and other administrative tasks
Requirements
At least 3 years of relevant restaurant or front-of-house management experience (experience with Chinese Xiang Cai cuisine is an advantage).
Strong leadership, communication, and problem-solving skills.
Able to communicate effectively in English and Mandarin in order to interact with different language speaking customers and counterparties.
Positive attitude, attention to detail, and ability to lead a team effectively.
AZ HR PTE. LTD.
EA Licence No : 25C2928
ZHANG JIE
Reg No : R25141823
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