Foster a warm and inclusive atmosphere where every guest feels welcomed and valued
Go extra mile to ensure customer satisfaction, handling feedback and complaints promptly and professionally
Actively engage with guests, embodying curiosity to understand their preferences and create memorable experiences
2. Outlet Operations Management
Oversee daily operation, ensuring smooth and efficient functioning of the restaurant
Maintain high standards of cleanliness, food quality and ambiance reflecting our genuine care for details
Monitor inventory levels and coordinate with suppliers for timely replenishment
3. Team Leadership
Recruit, train and motivate a high-performing tea, fostering a positive and collaborative work environment
Lead with generosity, providing coaching, recognition and support to team members
conduct regular team briefings to align on goals and ensure excellent serFvice delivery
4. Financial Performance
Take ownership of the outlet's P&L, analysing revenue, costs and profitability to ensure financial targets are met
Develop and implement strategies to drive revenue growth and cost efficiency
Demonstrate curiosity in analysing sales reports and identifying opportunities for improvement
5. Compliance
Ensure compliance with health and safety regulations, company policies and operational standards
Job Requirements:
Minimum 3 years of Manager role or similar role in F&B industry
Strong understanding of customer service principles and the ability to lead by example with authenticity and warmth
Proficient in managing an outlet's P&L with a focus on driving profitability
Excellent communication and interpersonal skills
A genuine passion for fostering a welcoming and inclusive environment
Curious and proactive approach to problem-solving and continuous improvement
Familiarity with inventory management and operational software is a plus
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON. By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application. **We regret to inform that only shortlisted candidates would be notified. Shirley Pamela Awah Registration Number: R2196979 MCI Consulting Pte Ltd. EA Licence No: 13C6730 How do your skills match this job? Sign in and update your profile to get insights. Employer questions Your application will include the following questions: What's your expected monthly basic salary? How many years' experience do you have as a Restaurant Manager? How many years of people management experience do you have? Company profile MCi Career Services 4.1xc2xb7 Human Resources & Recruitment51-100 employees With over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting! With over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting! Company information Registration No.201311115K EA No.13C6730
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