Job Description

Manam is a new Indian non " vegetarian Restaurant situated at 15 Upper Circular Road that spins out authentic Indian cuisine fare meticulously prepared with traditional cooking methods. Only 5 mins w Manam is a new Indian non ' vegetarian Restaurant situated at 15 Upper Circular Road that spins out authentic Indian cuisine fare meticulously prepared with traditional cooking methods. Only 5 mins walk from Clarke MRT. We are now hiring to meet the expansion needs. Full training will be provided, uniform and staff meal provided. & Requirements Assists the Operations Manager in overseeing the daily operations for all areas of the business including front of the house, bar, kitchen, dining area, etc. Supports the Operations Manager in ensuring that the team understands their respective responsibilities, inspiring pro-activeness, and accountability in them. Leads the team in delivering efficient and effective service that meets the established quality standards ensures the growth of the business by increasing customer satisfaction through the high quality of service. Helps the Operations Manager in managing key performance indicators (KPIs) such as service level, cost & sales target, etc. Develops new and optimizes current standard operating procedures (SOPs) to ensure seamless service while monitoring its successful implementation. Continuously seek opportunities to enhance customer experience based on feedback and review of management reports ensuring all customer issues are addressed immediately, taking ownership to resolve them. Helps in coordinating between the frontline and the kitchen, developing good lines of communication. Regularly inspects the method of food preparation to ensure that quality is maintained. Ensures that all procedures in the operations, customer service, food preparation, hygiene & cleanliness standards, maintenance, and general administration are in place and in accordance with the company policies and in compliance with all statutory requirements on food hygiene and safety. Must possess at least a Diploma preferably in Food & Beverages Services Management. Have at least 2 years of experience in the F&B industry, 1 year in a similar role. Be able to travel and work in India and Dubai to set up ,Train and manage Franchisor Trained in food and beverage safety and hygiene policies and procedures. Have strong communication, leadership, customer service, and people skills. Organized and detail oriented. Able to commit 6 days per week. Able to work in a fast-paced environment. Requirements: Diploma/Degree in Food Production, food related or equivalent and preferably with at least 7 years of relevant experience. Flexible to travel overseas when requried Proven ability to multi-task and supervise, independent, ability to work under pressure and deliver in a fast-paced working environment. Meticulous and able to deliver independently. Strong leadership, motivational and people skills