Job Description

Duties & Responsibilities

Develop and execute F&B sales strategies to achieve revenue targets across all outlets



Drive private events and third-party collaborations to enhance visibility and generate incremental revenue



Develop strategies to secure and maintain preferred hotel status for global accounts, optimising revenue contribution across all Singapore hotels



mplement sales action plans for assigned markets and account portfolios



Identify and convert F&B group bookings and private event leads by negotiating attractive yet profitable packages to meet sales targets



Prepare regular sales reports, forecasts, and market analyses to identify trends and growth opportunities



Assist in the preparation of annual budgets and monitor performance against targets



Monitor, analyse and report variations from the budget



Make group pricing decisions upon consultation with F&B Operation Manager, Director/Assistant Director of Sales and Director of Sales & Marketing



Work closely with Director of Sales & Marketing, Director/Assistant Director of Sales to ensure team productivity and alignment on sales strategies, and effective execution of F&B in initiatives



Work closely with Marketing team on promotional campaigns, seasonal menus, and special events



Represent the hotel at networking events, industry tradeshows, and client meetings to build relationships and secure business



Maintain a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation



Coach junior colleagues by providing constructive feedback to enhance performance



Regularly communicate with colleagues and maintain good relations



Coordinate with F&B operations to ensure seamless delivery of group dining and events



Represent the hotel at networking events, industry tradeshows, and client meetings to build relationships and secure business



Meet with key clients, organisers, and partners to ensure satisfaction and repeat business



Establish and maintain updated client and mailing lists



Manage and grow key accounts to maximise revenue contribution and monitor competitor activities and market trends to stay commercially competitive



Produce monthly Sales reports and forecasts



Plan and execute sales trips to major market areas



Produce SMART plans for monthly review



Oversee marketing material approvals (menus, collaterals) and ensure brand consistency across all platforms



Work closely with Marketing to track and consolidate pricing, promotions, and campaign information across F&B platforms (website, third-party sites, internal systems)



Assist in preparing sales briefs and ensure creative deliverables meet deadlines and standards



Provide post-mortem summaries for events and campaigns with key metrics and performance insights



Stay updated on emerging trends in digital marketing, social media, and F&B promotions to maintain competitiveness



Manage key accounts

Requirements

At least 4 years of related experience


Possess good market knowledge


Proven sales track record



Strong interpersonal skills



Strong understanding of F&B operations, sales strategies and marketing campaigns



Team player and excellent written and spoken communication skills



Positive attitude and self-motivated



Ability to thrive in a fast and dynamic environment



Flexible to respond to a range of different work situations



Proficient in Microsoft Office



In return for your hard work, you can look forward to a highly competitive salary and benefits package, including



Meal Allowance



Birthday Off



Medical Benefits



Dental Benefits



Insurance Coveraege



25-50% F&B Discount at restaurants within IHG Hotels



Special Employee Rate at all IHG Hotels Worldwide



What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.



And because the Hotel Indigo and Holiday Inn Express brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6688 hotels in over 100 countries around the world.


Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.