Job Description

Fraser Street Brothers is a bakery and coffee shop that was founded in response to the challenges of the pandemic. As people were looking for comforting, delicious food that they could enjoy at home, we saw an opportunity to pivot our focus to our house made hand-rolled bagels. Toasted over a charcoal fire, our bagels have a unique and irresistible flavor that has made them a hit with our customers.

Our menu features popular items like the Omu-Sando Bagel Sammie and the Classic Lox with smoked salmon, cream cheese, capers and pickles! In addition to our delicious bagels, we also have a coffee program that is sure to please. We have partnered with Common Man Coffee Roasters, who roast a unique blend of beans consisting of Brazilian and Colombian blends specifically for Fraser Street Brothers. This blend results in a tropical, nutty flavor with a dark chocolate finish that is truly one-of-a-kind.

At Fraser Street Brothers, we are proud to have pivoted in response to the pandemic and to be able to offer our customers high-quality, artisanal products that are made with care and attention to detail. We hope you\'ll join us and taste the difference for yourself.



Company Overview:

Thirty8 Concepts Pte Ltd is a dynamic and vibrant restaurant group with a passion for delivering exceptional dining experiences. We are currently seeking a dedicated and experienced Restaurant Supervisor to oversee two distinct restaurant outlets, with a primary focus on managing our cafe during the day and potentially a night concept. If you are a results-driven, customer-focused, and team-oriented individual with a strong background in restaurant management, we invite you to join our team.

Position Summary:

The Restaurant Supervisor - Multi-Outlet Operations at Thirty8 Concepts Pte Ltd will play a pivotal role in ensuring the smooth day-to-day operation of our cafe and potentially a night concept, supervising staff, maintaining exceptional service standards, and contributing to the growth and success of our restaurants. This role demands a hands-on approach, attention to detail, and a commitment to creating memorable dining experiences.

Key Responsibilities:

1. Outlet Management:

- Take ownership of the cafe\'s daily operations, ensuring high-quality food and beverage service during breakfast and lunch hours.

- Potentially develop and manage a new night concept, including menu development, staffing, and overall operations.

- Monitor and uphold the standards for cleanliness, organization, and safety in both outlets.

2. Staff Supervision and Training:

- Recruit, train, and supervise front-of-house and back-of-house staff.

- Conduct regular performance evaluations and provide feedback to enhance the team\'s efficiency and customer service skills.

- Foster a positive and collaborative work environment, leading by example and promoting a culture of teamwork and professionalism.

3. Customer Service:

- Ensure guests receive exceptional service, resolving any guest concerns or issues promptly and professionally.

- Implement customer feedback and make continuous improvements to enhance the overall dining experience.

4. Inventory and Budget Management:

- Manage inventory levels for food, beverages, and supplies, ensuring appropriate par levels and minimizing waste.

- Assist in controlling operational costs while maintaining high-quality standards and improving profitability.

5. Menu and Quality Control:

- Collaborate with the chef and kitchen team to maintain high food quality and presentation standards.

- Participate in menu planning, design, and execution, reflecting customer preferences and market trends.

6. Health and Safety Compliance:

- Ensure compliance with health and safety regulations, food safety standards, and sanitation practices.

- Implement safety protocols and maintain a clean and safe working environment.

7. Reporting and Record-Keeping:

- Maintain accurate records of sales, inventory, and employee schedules.

- Provide regular reports and updates to the management team.

Qualifications:

- Proven experience in restaurant management, with a minimum of 2 years of relevant supervisory or management experience.

- Strong leadership skills with the ability to motivate and coach a diverse team.

- Excellent communication, problem-solving, and organizational skills.

- Food safety certification is a must

- Ability to work flexible hours, including evenings and weekends.

- A passion for food, service, and a commitment to delivering outstanding customer experiences.

- We not not have quota at the moment.

Thirty8 Concepts Pte Ltd is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

If you are ready to take on this exciting role as a Restaurant Supervisor and contribute to the success of our multi-outlet operations, please submit your resume and a cover letter highlighting your relevant experience and qualifications.

Thirty8 Concepts Pte Ltd looks forward to welcoming a dedicated and dynamic individual to our team and offering opportunities for growth and development within our organization.

Application Instructions

Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

InternSG