Job Description

Coty is one of the world\'s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skin care and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY\'s products are sold in over 150 countries around the world. COTY and its brands are committed to range of social causes as well as seeking to minimize its impact on the environment. For additional information about Coty Inc., please visit www.coty.com.

ROLE AND DEPARTMENT

As a key member of the Travel Retail Asia Pacific team, the Field Coach will be in-charge of

providing innovation, sales and service training to Coty\'s Brand Ambassadors and generic staff for

Travel Retail Asia Pacific region.

You will also drive and manage consumer events primarily in the Southeast Asia region and/or where needed.

You build strong relationships with both office and field team and be the bridge to execute Brand(s)

and markets retail strategies to coach BA behaviors in exhibiting best in class retail experience and

building solid BA productivity.

If you are a beauty fanatic with a strong field culture who is passionate about fragrance, makeup

and skincare, we would like to speak with you! As the face of BA expertise, you will play a critical role

in co-creating a strong selling foundation of each BA and in return for BA to bring forth a

memorable customer experience for each consumer at the point of sales.

This position will be 75% in-store and 25% in office administration with work traveling opportunities

THE ROLE

In this role you will be responsible for:

Retail Education Responsibilities:

• Be the mentor of the BAs and lead by example in refinement of service excellence and selling expertise at point of sales.
• Lead communication with Commercial and Education for a collaborative relationship in achieving sales excellence.
• Plan, coordinate and communicate with operators for all BA training arrangement.
• Manage all logistics around training sessions directly with the operators.
• In collaboration with Education, support the customization and preparation of coaching and productivity trackers for BAs.
• Plan and conduct onboarding sessions for new BAs.
• Conduct by focus seasonal training sessions for BA/Generic Staffs of operators.
• Assist in coordinating and participation at the Annual Brand Ambassadors Seminar for

COTY Travel Retail Asia Pacific.

Align and Plan scheduled 1:1 BA coaching by focus by period with Education with follow ups

sessions to ensure consistency of service delivery, grooming, achievement of sales goals.

• Track results and provide report/feedback to Commercial and Education team for goals

alignment, by door by BA productivity and progress.

• Provide input to Commercial and Education team regarding reward and incentive plans for BAs

and to support BAs motivation programs.

• Align and Plan scheduled 1:1 BA coaching by focus by period with Education with follow ups

sessions to ensure consistency of service delivery, grooming, achievement of sales goals.

• Track results and provide report/feedback to Commercial and Education team for goals
• alignment, by door by BA productivity and progress.
• Provide input to Commercial and Education team regarding reward and incentive plans for BAs

and to support BAs motivation programs.

Promotions and Event Responsibilities:

• Collaborate with Commercial and Education in planning, executing and fronting consumer workshops and events.
• In collaboration with Education, support the preparation of the BAs and promoters to support

the events/workshops to achieve sales targets.

• Proactiveness in providing feedback to improve the consumer journey and outpost set up.

Operation Responsibilities:

• Monthly analysis of individual BA productivity and feedback to Commercial team. Accountable in supporting and developing BA\'s overall performance and productivity.
• Annual assessment and Review of BA \'s in conjunction with Commercial feedback.
• Assist in Promotional set up and review performance weekly vs target.
• Assist in Launch file submissions and photo collation to Commercial
• Feedback on Visual updates and changes required to the commercial team.

WHAT YOU\'LL BRING

We\'d love to see candidates who have:

• Excellent communication and relationship building skills
• People managing skills
• Passion for Fragrance, Makeup or Skincare
• Passion for self and people development
• Fast-paced and collaborative working style
• Creativity in your ways of working
• Prior experience in beauty selling methodology with proven sales achievements
• Knowledge of beauty trends

WHAT WE OFFER

This is unique role with a genuine opportunity to make an impact. You\'ll get to work in a diverse and environment with a team who are passionate about the work they do and know how to have some fun along the way.

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