Job Description

We're seeking a skilled and motivated assistant retail manager to join our team .




As an assistant retail manager, you will play a critical role in ensuring the success of our retail operations, including managing store operations, sales, inventory, customer service, and staff. If you have a passion for retail and customer service, are a strong communicator, and are experienced in managing and coaching teams, you are the ideal candidate we are looking for.




Our package includes a competitive stipend, comprehensive benefits, and opportunities for growth within the firm. We are an equal opportunity employer and committed to diversity and inclusion.

Objectives of this role:

Supporting the store manager in achieving sales targets. Managing daily operations, including store opening and closing procedures, cash handling, and inventory management. Ensuring customer satisfaction with a problem-solving attitude. Collaborating with other departments to optimise the customer experience and improve store operations.

Your tasks:

Assist in managing inventory levels, ordering stock, and conducting stock audits. Support scheduling to ensure adequate staff coverage during peak times. Manage and train junior employees, ensuring they meet performance targets and provide exceptional customer service. Provide feedback to the retail manager for sales, customer service, accounting, and staff performance. Work with the marketing department to plan and execute promotional activities. Ensure that the store is always clean, organized and visually appealing. Monitor sales performance and take corrective action as needed.

Required skills and qualifications

3+ years of experience in retail management roles. Bachelor's degree in business administration, retail management, or a related field. Solid understanding of retail operations, sales and inventory management. Experience in visual merchandising techniques and store layout optimisation. Customer-focused approach and ability to work well under pressure. Excellent analytical capabilities to create and analyse reports and sales statistics. Ability to manage and motivate employees effectively with strong interpersonal skills.

Preferred skills and qualifications

Flexible working on weekends and holidays, Must be work between 1.30 am to 07.30 am & 4.30 pm to 7.30 pm Experience in inventory management & retail software as well as customer relationship management. * Business Analytics Specialist Retail Certification (BASRET) or relevant certifications and training in retail management, customer service, sales, or marketing.