Job Description

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Retail Associate - Vivocity

In view of the current global pandemic related to COVID-19 and the increased visa and border restrictions, we are unable to extend offers to candidates who are not currently in the physical location where this role will be based. As a result, we will be prioritising applications who are able to start work in Singapore within a set timeframe. We will be reviewing our position constantly and will make the necessary adjustments where appropriate. Thank you for your continued interest in a career at adidas.

Purpose/ Mission:

To achieve store sales target by providing excellent customer service.

Accountabilities:

Primary

1. Achieve individual and/or shared sales target assigned.
2. Provide excellent customer service.
3. Build rapport and customer loyalty.
4. Proactively follow-up on customer queries and needs.
5. Responds positively to customer complaints.
6. Uses in-store interactive tools and product promotions to drive sales.
7. Commitment to team roster and positive attendance record.
8. Keeping abreast of latest sports news (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively.
9. Ensure that visual merchandising standards are adhered to all times.
10. To operate POS efficiently and maintain a high standard of accuracy.
11. Be presentable at all times in the selling area, adhering to grooming standards.

Secondary

1. To keep the store environment clean, neat and tidy.
2. To replenish merchandise, conduct stock check and manage fitting room or stock room.
3. Adhere to company retail standards, operation procedure and policy.

Professional background/ Experience:

Functional: Experience in Retail / Sales

Industry: Preferably 3-6 months in apparel/ fashion/ FW or FMCG Retail

Exposure: Sports, Fashion

Education:

Secondary / Certificate in Retail Management

IT:

• Outlook: Intermediate
• Word: Intermediate
• Excel: Intermediate
• Powerpoint: Intermediate

Language skills:

English: Good

Local Language: Good

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE\'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE: Speak up when you see an opportunity; step up when you see a need..
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company\'s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title: Retail Associate - Vivocity

Brand: adidas

Location: Singapore

TEAM: Retail (Store)

State: 01

Country/Region: SG

Contract Type: Full time

Number: 496494

Date: Jul 9, 2023

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