Retail Call Centre (west, Up To 2600/month, Min 3 Months, With Completion Bonus) #hho
Singapore, Singapore
Job Description
Description
Call Center Representative is in charge of answering customer calls, listening to their concerns and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need.
- Handle a large volume of inbound and outbound calls in a timely manner
- Follow communication scripts and use knowledge of the company\'s products and services to go off-script when necessary
- Identify customer needs, research issues, resolve complaints, and provide solutions
- Maintain ownership of calls throughout the lifecycle of a caller\'s request, including follow-ups with escalation team
- Recommend improvements for systems and processes to boost organizational efficiency
- Min N/O Level
- **Able to commit 3 months or more**
Interested candidates please send a copy of your resume to
Email Subject: Retail Call Center - Lynn
Lynn Ho R23114223
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599
#HHO
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
Industry
FMCG / Retail
Others
Public Sector / Government & Statutory Boards
Specialization
Administrative Support / Secretarial
Customer Service
Sales - Retail
Location
Central, North, East, West
Employment Type
Part-time
Contract / Temp
Permanent
Salary
S$1,501 - S$2,600 / mth
S$2,601 - S$4,000 / mth
If you meet the requirements of this role, please email a detailed resume in Word document to Lynn Ho Lin Ying (Outsourcing Team).
CEI Registration No.:R23114223
Email: lynnho@recruitexpress.com.sg
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
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Job Detail
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Job IdJD1346796
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned