Job Description

We're rethinking homes for how people really live, and we're looking for a

Retail Excellence Specialist

to join our team to help shape the future of living--one thoughtful detail at a time.



Retail at Castlery is where design, service, and experience meet -- giving customers a space to explore, connect, and discover the perfect pieces for their homes.

What you'll be doing:

Document, implement, and drive adoption of key retail workflows across showrooms. Lead cross-functional operational improvement projects, delivering measurable impact on time. Establish clear communication channels and reporting frameworks between HQ and overseas showroom teams. Build and maintain tools, frameworks, and practices to support scalable, consistent retail operations.

What you need to succeed:

Bachelor's degree in Business, Marketing, Retail, Operations, or related field (or equivalent). 0-2 years of experience in retail, operations, or related roles. Strong interest in retail operations and process improvement. Solid organizational, analytical, and problem-solving skills. Effective communicator and team player, able to collaborate across departments. Proficiency with productivity tools such as Excel, Google Suite, and basic project management software.

Built for Real Life, Designed for What's Next

At Castlery, we've spent over a decade building a brand people love by designing furniture for real life -- durable, beautiful, and made to keep up with change.

Now, we're focused on what's next: scaling with care, crafting better experiences, and growing a team that's as intentional as our design philosophy.

If you believe that good homes create good lives, come build with us.