Job Description

Our Second Nature is a clothing and lifestyle brand with a focus on
functional pieces that bring comfort and a sense of joy to your everyday. We believe that clothes are personal and instinctive, and this is what we
design our collections around. Through our thoughtful storytelling, and with a touch of nature, colour, and playfulness in each of our collections, we want to accompany you on
this personal journey as you celebrate the little moments.

& Requirements:
We are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall OSN offline brand experience.
You should be someone who understands the brand and embodies our values.
Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career growth potential.
The current position offered will be Full-Time Retail & Operations Executive or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").
Responsibilities include:
Retail:

• Executing and overseeing day to day operations i.e., Opening/Closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, goods receiving or deliveries
• Assisting in setup and roll out of new stores locally and overseas
• Achieving or exceeding sales and customer growth targets
• Ensuring excellent in store customer service and experience
• Executing in store-activities, events or campaigns
• Reporting on a daily/weekly/monthly product and sales performance
• Contributing regularly at internal meetings with team members to optimise store operations, improve workflow and productivity
• Reporting to Retail & Community manager

Customer service:

• Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
• Contributing regularly to innovation and improvement of workflow between online and offline sales channels
• Inspecting returned items and processing store credit refunds
• Ensuring excellent customer experience online and offline

Skills & Requirements

• Minimum I year working experience in retail (Fashion or F&B a bonus) or a customer-facing role
• Honest, hardworking, responsible, pro-active and a strong team player
• Able to converse fluently in English
• Must be able to commit 44 hours a week, including one day each weekend (Saturday and/or Sunday)

Application Instructions
Please apply by submitting your CV to .
Kindly note that only shortlisted candidates will be notified.

Skills Required