Retail & Operations Intern

Toa Payoh, Singapore, Singapore

Job Description

Our Second Nature is a clothing and lifestyle brand with a focus on
functional pieces that bring comfort and a sense of joy to your everyday. We believe that clothes are personal and instinctive, and this is what we
design our collections around. Through our thoughtful storytelling, and with a touch of nature, colour, and playfulness in each of our collections, we want to accompany you on
this personal journey as you celebrate the little moments.

and Requirements:
We are looking for a fun, motivated, and driven team player to join our Retail & Community team for a 6 month internship at our flagship store in Singapore.
We offer attractive salary packages, benefits and career growth potential. The current position offered will be Retail & Operations Intern or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").
Roles & Responsibilities
Retail

  • Executing daily store operations ie. opening, closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, store cleanliness, receiving goods and deliveries
  • Assisting in the setup and rollout of new stores locally
  • Achieving or exceeding sales and customer growth targets
  • Ensuring excellent in-store customer service and experience
  • Assisting in the execution of all in-store activities required by the Group
  • Reporting on daily/weekly/monthly sales performance
  • Contributing regularly at internal meeting with team members to optimise store performance, improve workflow and productivity
Customer Service
  • Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
  • Inspecting return items and processing store credits
  • Troubleshooting problems and developing innovative solutions
  • Ensuring excellent customer experience online and offline
Skills & Requirements
  • Currently pursuing a diploma or degree in retail/fashion management, E-commerce or business
  • Commitment period of at least 6 months (January to June 2025) for a full-time internship
  • Honest, hardworking, responsible, pro-active and a strong team player
  • Strong interest in fashion and a customer-facing role
  • Love for Our Second Nature is an added bonus!
Application Instructions
Please apply by submitting your CV to .
Kindly note that only shortlisted candidates will be notified.

Skills Required

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Job Detail

  • Job Id
    JD1639374
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toa Payoh, Singapore, Singapore
  • Education
    Not mentioned