Job Description

Our Second Nature is a clothing and lifestyle brand with a focus on
functional pieces that bring comfort and a sense of joy to your everyday. We believe that clothes are personal and instinctive, and this is what we
design our collections around. Through our thoughtful storytelling, and with a touch of nature, colour, and playfulness in each of our collections, we want to accompany you on
this personal journey as you celebrate the little moments.

and Requirements:
We are looking for a fun, motivated, and driven team player to join our Retail & Community team for a 6 month internship at our flagship store in Singapore.
We offer attractive salary packages, benefits and career growth potential. The current position offered will be Retail & Operations Intern or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").
Roles & Responsibilities
Retail

• Executing daily store operations ie. opening, closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, store cleanliness, receiving goods and deliveries
• Assisting in the setup and rollout of new stores locally
• Achieving or exceeding sales and customer growth targets
• Ensuring excellent in-store customer service and experience
• Assisting in the execution of all in-store activities required by the Group
• Reporting on daily/weekly/monthly sales performance
• Contributing regularly at internal meeting with team members to optimise store performance, improve workflow and productivity

Customer Service

• Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
• Inspecting return items and processing store credits
• Troubleshooting problems and developing innovative solutions
• Ensuring excellent customer experience online and offline

Skills & Requirements

• Currently pursuing a diploma or degree in retail/fashion management, E-commerce or business
• Commitment period of at least 6 months (January to June 2025) for a full-time internship
• Honest, hardworking, responsible, pro-active and a strong team player
• Strong interest in fashion and a customer-facing role
• Love for Our Second Nature is an added bonus!

Application Instructions
Please apply by submitting your CV to .
Kindly note that only shortlisted candidates will be notified.

Skills Required