To oversee the daily functions of one or multiple retail locations, ensuring operational excellence, maximizing profitability, and driving sales through effective leadership and process optimization.
Store Operations & Efficiency: Opening/Closing Procedures, Inventory Management, Health & Safety Compliance, Maintenance & Facilities
Sales & Financial Performance: Sales Target, Budget Management, Reporting
Team Leadership & People Management: Staff Recruitment & Hiring, Training & Development, Performance Management
Customer Service Excellence: Customer Feedback Analysis, Loyalty Programs
Technology & Systems: POS Management, Back-Office Systems
Job Requirements:
Must speak fluent Mandarin and English
Knowledge of retail management best practices
Good organizational skills
Highly sales driven, must be highly motivated
Able to handle multiple roles
Excellent management and leadership skills
* Excellent knowledge of retail management software (e.g. MS RMS)
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