Organize all store operations and allocate responsibilities to personnel
Supervise and guide staff towards maximum performance
Prepare and control the store's budget aiming for minimum expenditure and efficiency
Monitor stock levels and purchases and ensure they stay within budget
Deal with complaints from customers to maintain the store's reputation
Inspect the areas in the store and resolve any issues that might arise
Plan and oversee in-store promotional events or displays
Keep abreast of market trends to determine the need for improvements in the store
Analyse sales and revenue reports and make forecasts
Ensure the store fulfils all legal health and safety guidelines
Good knowledge of inventory management, especially for perishable goods
Strong leadership, communication, and organizational skills
Ability to work in a fast-paced, customer-focused environment
Basic understanding of food safety and hygiene regulations
Proficiency in MS Office and retail management software is a plus.
Requirements
Proven experience as retail operatios manager or in other managerial position
Knowledge of retail management best practices
Outstanding communication and interpersonal abilities
Excellent organizing and leadership skills
Commercial awareness
Analytical mind and familiarity with data analysis principles
* Excellent knowledge of retail management software (e.g. MS RMS)
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