Retail Operations Manager
Singapore, Singapore
Job Description
Responsibilities:
- Retail management ensuring high level of customer service and operations efficiency
- Lead, motivate and manage sales team with clear sales target and ensure team\xe2\x80\x99s achievement of targets
- Identifying opportunities and formulate strategies to ensure KPIs are achieved
- Liaising closely with internal departments to ensure success in promotional and operational competency
- Build, motivate and evaluate an effective sales team to achieve sales targets and team performance
- Partner with training manager to drive the highest service standards and customer experience by refining sales techniques and customer service trainings
- Reinforce brand image through store visual merchandising, staff grooming, service and operations skills
- Perform market analyst to ensure company stays competitive in brand positioning
- Ensure sales team adhere to company service standards and SOPs
- Optimize duty rosters to ensure sufficient manpower at stores, maximizing sales and wage efficiencies
- Candidate should possess a Bachelor\xe2\x80\x99s Degree in any field
- At least 3 years of working experience in a similar capacity
- Experienced in retail operations with strong business acumen and retail math
- Proven track record in managing a team within a sales driven environment
EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)We regret that only shortlisted candidates will be notified.By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
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Job Detail
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Job IdJD1441053
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned