Job Description

Retail Relationship Manager

Summary

Looking for Relationship Managers to join our sales department. At heart, we value teamwork and believe in achieving a great customer experience together. You'll be joining a company in its most exciting phase; we've proven our product market, and with the growing online penetration of furniture, we're now focused on hypergrowth. You'll have a front-row seat in witnessing the growth of our customer base and organization at a global level.

Responsible for the conversion of sales from walk-in customers, emails, chats, and other sales channels.
Recommend design-focused solutions tailored to customers' requirements. Work closely with cross departments to ensure customer satisfaction are met. Assist in store operational excellence by ensuring general showroom maintenance, receiving / issuing stocks, and monthly high accuracy stock take. Perform other roles within the store such as maintaining visual standards, assisting team members, or performing operational tasks on the sales floor.

Requirements:

• You possess high energy in delivering the best customer experience.
• You have good communication skills that lets you converse as freely and comfortably with small groups as with individual customers.
• You can work in a fast-paced environment.
• You have a proven track record of customer centricity and possess good people skills (approachable, good listener, and empathetic).
• You are committed to giving and receiving feedback - you feel there is always more to learn and are open to feedback on your performance.
• You are willing to learn and embrace company's guidelines, standards and vision.
• You have a commitment to quality with exceptional attention to detail.
• You have good work ethic and can present yourself well.
• You are an excellent team player.
• You have good knowledge of MS Office (Word, Excel, and Outlook).
• Always curious, you stay relevant and updated with furniture trends, ready to apply your learning in customer interactions.

Interested applicants, please submit your resume to: abelene.kang@manpower.com.sg
Abelene Marianne Kang Mrs Abelene Marianne Rozario R2089914
EA License No: 02C3423 Reg No: 199505951H

Kang Abelene Marianne Mrs Rozario Abelene Marianne

EA License No.: 02C3423 | Personnel Reg No.: R2089914

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