Job Description

About the role

We are seeking a highly motivated and customer-focused Retail Sales Executive to join our dynamic team at Mt.Sapola. As a Retail Sales Executive, you will be responsible for providing exceptional customer service, driving sales, and contributing to the overall success of our retail operations. This is a full-time position that offers a competitive salary and benefits package.

What you'll be doing

Greet and assist customers in a friendly and professional manner, providing a positive shopping experience Actively engage with customers to understand their needs and recommend suitable products Achieve sales targets and KPIs through effective selling techniques and upselling Maintain a well-organised and visually appealing sales floor, ensuring optimal product presentation Accurately process cash and card transactions, handle customer inquiries, and process returns or exchanges Collaborate with the team to ensure store operations run smoothly, including inventory management and stock replenishment Contribute to the overall success of the store by providing feedback and suggestions for improvement

What we're looking for

With or without previous experience in a retail sales or customer service role, preferably in the consumer products or fashion industry Strong communication and interpersonal skills, with the ability to build rapport with customers Excellent problem-solving and decision-making abilities, with a focus on providing exceptional customer service Enthusiasm for the retail industry and a passion for delivering a positive shopping experience Good numerical skills and attention to detail, with the ability to handle cash and card transactions accurately Flexibility to work during store hours, including evenings, weekends, and public holidays

What we offer

At Mt.Sapola, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:


Comprehensive medical insurance coverage Opportunities for career advancement and professional development Generous employee discount on our products Collaborative and supportive team environment Work-life balance initiatives, such as flexible scheduling and paid time off

About us

Mt.Sapola is a leading retailer of consumer products, specialising in a wide range of high-quality items. With a strong presence in Singapore, we are committed to providing our customers with an exceptional shopping experience. Our team of dedicated professionals is passionate about delivering excellent customer service and contributing to the growth and success of our company.


If you are excited about this opportunity and believe you have the skills and experience to excel as a Retail Sales Executive, we encourage you to apply now.