Job Description

About Club Med: As the pioneer in premium all-inclusive holiday concept, Club Med has been the world leader in offering happiness since its inception in 1950. Founded in France and has seen expanded to a unique upscale, friendly and multicultural brand, Club Med boasts over 70 resorts located in the most beautiful destinations around the world, a luxury cruise ship, as well as a selection of Luxury Villas & Chalets. Club Med has more than 20,000 Gentle Organizers (G.Os) and Gentle Employees (G.Es) working in its resorts, regional headquarters in Paris, Singapore, Shanghai, Rio de Janeiro and Miami, as well as commercial sales offices all over the world.

Purpose: RM analyst is in charge of revenue maximization of part of APAC resorts by managing village capacity and sales resources, monitoring sales trend, and applying different yielding levers. She/He works closely with other functions in RMP on strategic topics, identifies risk and opportunities to gain revenue. She/He is also a key contact cross different departments/BU for requests related with resorts in charge and transversal projects.

Responsibilities: Responsible to maximize the revenue of APAC villages by ensuring all RM techniques are approriately used : Forecasting, Yielding strategy, Pricing and promotion process, etc. Adapt working process / methodology with the company strategy and orientations

1. Maximize revenue of a portfolio of resorts by setting up key yielding rules, implementing strategy and follow up through the season

• Maximize the revenue of a portfolio of resorts via different yield levers (forecast, promotion, capacity, length of stay, upgrade, group etc.).
• Define the RM strategy before each opening of sales, do proposal on pricing, seasonality, capacity, yield levels etc.
• Adapt yielding strategy according to the trends observed, the context and the needs from markets, with frequent manual adjustment of RM levels in system.
• Guarantee the reliability of forecast, the consistency and propoer use of the yield levers based on strategy and business needs.

• Ensure smooth and efficient communication between RM and other RMP functions on key info / decision / strategy.
• Monitor the performance of resorts in charge and provide macro-vision actions recommendation on Revenue Management, Pricing, Group issues etc. to improve business performance.
• Participate in meeting / business review with analyses and inputs, communicate on RM strategy/actions when relevant, recommendation, action proposal, alert.

• Be a force of proposal concerning the evolution of internal processes and transversal relations. Regularly review and challenge existing process/methods to standardize the working process and gain efficiency.
• Listen to feedback from the field to improve and adapt processes in order to match RM actions with the strategic challenges of the company.
• Liaise with other BUs RM team to get relevant tools and implement good practices

• Participate in test & implementation of new yielding system in APAC with focus on resorts in charge. Actively participate in brainstorming, workshop with feedback and improvement proposal, define working.
• Support company projects development. For global projects, work together with other RMP team members, provide necessary info and ensure APAC specifities/interests been took into consideration in projects. For local projects, support project team with proposal, recommendation or necessary info. Been a key member for RM related system development testing and implementation in APAC
• Participate in new projects B-case Topline proposal with RMP inputs on room reclass, price positioning and volume estimation.

• Minimum Degree in Business or equivalent
• Minimum 1 year of working experience in Revenue Management field
• Possess knowledge on Revenue Management
• Solution oriented team player with strong analytical background
• Ability to multi-task and work under pressure
• Possess good verbal and written communications skills
• Proficient in Microsoft office