Job Description

About Club Med: As the pioneer in premium all-inclusive holiday concept, Club Med has been the world leader in offering happiness since its inception in 1950. Founded in France and has seen expanded to a unique upscale, friendly and multicultural brand, Club Med boasts over 70 resorts located in the most beautiful destinations around the world, a luxury cruise ship, as well as a selection of Luxury Villas & Chalets. Club Med has more than 20,000 Gentle Organizers (G.Os) and Gentle Employees (G.Es) working in its resorts, regional headquarters in Paris, Singapore, Shanghai, Rio de Janeiro and Miami, as well as commercial sales offices all over the world.

Purpose:

• RM analyst is in charge of revenue maximization of part of APAC resorts by managing village capacity and sales resources, monitoring sales trend, and applying different yielding levers.

• She/He works closely with other functions in RMP on strategic topics, identifies risk and opportunities to gain revenue.

• She/He is also a key contact cross different departments/BU for requests related with resorts in charge and transversal projects.
  

• Responsible to maximize the revenue of APAC villages by ensuring all RM techniques are appropriately used: Forecasting, Yielding strategy, Pricing and promotion process, etc.

• Adapt working process / methodology with the company strategy and orientations
  

• Maximize the revenue of a portfolio of resorts via different yielding levers (forecast, occupancy per room, capacity, length of stay, upgrade, group, promotion, etc.).

• Prepare the sales opening of new season, define the RM strategy and work on the proposal and setup on seasonality, pricing, capacity, and different yielding levers.

• Ongoing season, review yielding strategy according to the context, trends observed, and the needs from markets, with frequent manual adjustment of RM levers in system.

• Guarantee the reliability of forecast, the consistency and proper use of different yielding levers based on strategy and business needs.
  

• Monitor the performance of resorts in charge (price evolution, occupancy rate, RevPOR, RevPar, compset benchamrk, etc.), to give insights and action plan on RM, Pricing / Promo, and Group topics, etc. to improve business performance.

• Participate in sales meeting / business review with analyses and inputs, communicate on R&O observed, insights, RM strategy, and action proposal.

• Ensure smooth and efficient communication with both internal RMP team and other departments on strategy / key info / decision.
  

• Be a force of proposal concerning the evolution of internal processes and transversal relations. Regularly review and challenge existing process/methods to standardize the working process and gain efficiency.

• Listen to the feedback from the field, review and revise different processes/ways of working to match RM actions with Corporate strategies.

• Liaise with RM team in other BUs to get relevant tools/ideas/methods, learn and blend in best practices in APAC resorts.
  

• Participate in test & implementation of new yielding system in APAC with focus on resorts in charge. Actively participate in brainstorming, workshop with feedback and improvement proposal, define working methodology according to village specifities.

• Support company projects development. For global projects, work together with other RMP team members, provide necessary info and ensure APAC specifities/interests been took into consideration in projects. For local projects, support project team with proposal, recommendation or necessary info. Been a key member for RM related system development testing and implementation in APAC.
  

• Minimum Degree in Business or equivalent

• Minimum 1 year of working experience in Revenue Management field

• Possess knowledge on Revenue Management

• Solution oriented team player with strong analytical background and comfortable with numbers.

• Ability to multi-task and work under high pressure

• Possess good verbal and written communications skills

• Proficient in Microsoft office