Job Description

Promptly attend to and respond to all incoming sales inquiries via phone and email in an efficient and timely manner. Handles Sales Order, Purchase Order, Deleivery Order and other sales documents. Provide administrative support, including the management of sales documents, requisitions, claims, and inventory control of sales materials. Coordinate with relevant departments on sales-related matters. Assist in managing existing customer accounts to ensure continued satisfaction and support. Oversee and coordinate sales activities to ensure seamless operations and on-time delivery of orders. Ensure all sales orders are processed and handed over to the logistics team within the specified timelines. Continuously review and enhance sales procedures to improve overall efficiency and effectiveness. Deliver excellent customer service by ensuring high levels of customer satisfaction and addressing issues promptly. Manage the complete sales order process from order placement to final delivery, ensuring accuracy and timeliness. * Perform any other ad hoc duties as assigned by the supervisor.