Job Description

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1. Documentation and Record Keeping:

Maintain accurate and up-to-date records of customer information, sales contracts, and other relevant documentation.


Prepare, review, and process sales-related documents.


2. Customer Interaction:


Communicate with customers to gather necessary information and assist in resolving inquiries.


Handle customer requests, issues, and concerns in a professional and timely manner.


3. Order Processing:


Process sales orders and ensure timely delivery of products or services.


Collaborate with other departments to coordinate order fulfillment.


4. Sales Support:


Assist the sales team in preparing quotes, proposals, and presentations.


Provide administrative support to sales representatives in their daily activities.


5. Data Entry and Reporting:


Enter sales data into databases and maintain accurate records.


Generate regular reports on sales performance and other relevant metrics.


6. Coordination with Other Departments:


Collaborate with various departments, such as production, logistics, and finance, to ensure a smooth workflow and timely delivery of products or services.


7. Quotation and Pricing:


Prepare and send price quotations to customers based on their requirements.


Coordinate with the sales team to determine appropriate pricing strategies.


8. Sales Meetings and Events:


Assist in the organization and coordination of sales meetings, conferences, and events.


Prepare necessary materials and documentation for sales presentations.


9. Follow-up:


Follow up on leads, quotes, and customer interactions to facilitate the sales process.


Ensure effective communication between the sales team and other relevant departments.


10. Administrative Support:


Provide general administrative support to the sales department, including managing calendars, scheduling appointments, and handling travel arrangements.


11. Compliance and Documentation:


Ensure compliance with company policies and procedures.


Maintain confidentiality of sensitive information.