A sales administrator handles various administrative and operational tasks to support the sales department. Common responsibilities include:
Documentation:
Preparing and generating sales documents such as quotations, purchase orders, delivery orders, and invoices.
Order Management:
Processing sales orders, entering them into the system, and coordinating their fulfillment and delivery logistics.
Customer Interaction:
Handling customer inquiries via phone and email, addressing complaints, and providing after-sales support.
Data Management:
Maintaining and updating customer databases and sales records.
Communication:
Serving as a point of contact for customers and coordinating with other internal teams, such as the stores and logistics departments.
Reporting:
Assisting with sales reports, tracking performance data, and managing financial information like payables and receivables.
Required Skills and Qualities
To excel as a sales administrator, you need a combination of administrative and interpersonal skills:
Organizational Skills:
The ability to manage multiple tasks, documents, and requests efficiently.
Attention to Detail:
Ensuring accuracy in processing orders, invoices, and customer data.
Communication Skills:
Effectively interacting with customers and the sales team through various channels.
Tech Proficiency:
Familiarity with sales and order processing software.
Teamwork:
A collaborative approach to support the sales team and ensure smooth overall operations.
Remuneration:
Basic Salary from $1,000 per month, plus Commissions of KPI
5.5 days per week
Monday to Friday, 10am-6pm
Saturdays 9am-1pm
Office role, stay in office
Chinatown MRT area
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