Process purchase orders, sales orders, and e-commerce orders.
Prepare invoices and update order status.
Work with the sales team to ensure smooth order flow.
Reply to customer enquiries through email, phone, or online platforms.
Provide product information and order updates.
Maintain good customer relationships.
Assist with packing and labelling of goods.
Arrange courier pickups and delivery schedules.
Coordinate with warehouse/logistics partners to ensure timely delivery.
Update sales data, order trackers, and simple reports.
Assist with quotations and basic documentation.
Help with general office administrative tasks.
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