Job Description

As part of Pan Pacifc Hotels Group, PARKROYAL on Beach Road, a 346-room hotel, is perfectly located for business and leisure travellers in the city centre of downtown Singapore. Relax and enjoy world-class restaurants, shopping and business convention facilities. A stay at this wonderful Singapore hotel will always connect you to the best that Singapore has to offer and bring you unforgettable local experiences.

Our facilities include: Ginger (all-day-dining), Si Chuan Dou Hua (fine dining chinese restaurant), Club 5 (Pub/Bar), Wellness Floor (pool, spa and gym) and world-class banquet facilities with the brand new The Ballrooms.

The Role

Position summary statement:

Reporting to the Director of Sales, the sales administrator will provide administrative support and other office based duties for the cluster team to ensure the day-to-day productivity and requirements of the team are achieved. He/she will support e-commerce portfolio as well.

Primary Responsibilities:

a) Handle all correspondence and organise contacts between the sales team and their customers

b) Ensure telephone calls are manned and attended to promptly

c) Respond promptly to emails, fax and phone requests for information or quotes

d) Manage the mail, courier deliveries, stationery, inventory and ensure proper housekeeping

e) Data Entry tasks for the Sales Team -maintaining and updating of customer records

f) Processing purchase requisition, invoices and accounts

g) Preparing estimates and quotations for customers

h) Drawing up proposals and agreements

i) Keeping records of sales targets and actual figures and compiling them into reports for the Director of Sales

j) Assist with familiarisation trips, site inspections at the hotel level

k) Conduct telesales activities at the direction of the Director of Sales.

l) Other ad hoc duties

Operations Management

a) Provide administrative and human resource support to the Director of Sales and the team

b) Ensure smooth running of the Sales Office\'s administrative functions.

Talent Profile

• Minimum Diploma in any discipline
• Pleasant personality with good customer service skills
• Good organizational, planning & coordination skills
• Team player & able to work with deadlines
• Good spoken and written skills in English
• Ability to work in a fast paced and dynamic organisation
• Sound Microsoft office skills - practical knowledge of full suite of Microsoft Office applications
• Flexibility to work beyond office hours
• Ability to manage stress
• Integrity and confidentiality

Pan Pacific Hotels Group