Job Description

Sales Assistant Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.

• Maintaining outstanding store condition and visual merchandising standards.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; and notifying managers and customers.

• Provides sales vs. projection results by preparing and forwarding sales tracking reports.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Update customer records in the company database as required

• Contact customers to answer basic procedural questions or to gauge their level of satisfaction with the company.

• Manage point-of-sale processes.

• Collaborate with the sales staff to monitor active purchase orders and make sure that orders are completed on time.

• Report any inventory or service issues to management and the appropriate Account Manager immediately.

• Handling complaints or forwarding serious issues to the manager on duty.

• Assisting with store deliveries.

• Maintains promotional databases by inputting invoices and bill-back data.

• Resolves promotional allowances, rebates, and pricing discrepancies by researching promotion details and regular and special prices, and forwarding resolution to managers.

• Welcome and engage in conversation with customers, help them as needed

• Rotating and replenishing stock.

• Placing certain produce in a specific area during a sale or promotion.

• Meet predetermined sales targets.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Accomplishes department and organisation mission by completing related results as needed.

• Ensuring adherence to laws, regulations, and policies.

• Bachelor\'s or associate\'s degree in related fields is preferred.

• Proven working experience as sales assistant..

• Proficient in all Microsoft Office applications.

• Proficiency with computerised financial systems, such as , databases, payment processing, excel spreadsheets, payroll services.

• Strong IT skills, including database development.

• Strong business sense and industry expertise.

• Able to handle numerous time critical assignments simultaneously.

• Strong analytical, organisational, and creative thinking skills.

• Excellent communication, interpersonal, and customer service skills.

• Excellent verbal and written communication abilities across all levels of an organisation.

• Strong budget development and oversight skills.

• Solid understanding of financial management.

• Strong Leadership,Conflict Management,Decision-Making,People Management,Competitive analysis,Management proficiency,Supply management,Customer service,Presentation skills,Analysing information,Problem Solving,Planning and Teamwork,Critical Thinking skills.

• Time-management and organisation skills

• Certified professionals are preferred.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).