Job Description

General Role
As a Sales Associate, you will join a dynamic, progressive and highly experienced sales team, available to work with a 5-day work week roster including weekends. This role will assist the team in all aspects of the Hermes Boutique within Hermes standards of image and services worldwide. In this role, you will be contributing to all sales activities in store. Delivering quality and exceptional service including identifying customers' needs, developing client relationships, sales, and delivering post-sale services.
Main Responsibilities:

• Responsible for the daily store operational duties
• Responsible for all sales activities related to selected metiers (product categories)
• Delivers exceptional client service and maintains a pleasant shopping environment consistent with our brand image
• Establish and maintain relationships with all clients
• Keep customers informed on new products or services, changes, etc.
• Identifies and handles client enquiries and concerns
• Executes sales plans and participates in in store animations and communication events
• Communicates feedback gathered through in-store activities to store management
• Other duties as assigned

Requirements & Capabilities:

• Passionate in retail industry, fresh graduates are welcome to apply.
• Strong communications skills
• Fluent in English, other languages are a plus
• A team player who embodies the values of the House
• Positive attitude, energetic and strong work ethic
• Service oriented and enjoys genuine connections with clients
• Able to work in a rapid retail environment
• Computer skills and mobile device skills required

"A creator, artisan and seller of high-quality objects since 1837, Hermes is an independent, family-owned French house that employs nearly 23 200 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermes cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal metiers feed the creativity of the house, whose collections are presented in nearly 300 stores around the world"