Job Description

Main Responsibilities:

• Responsible for all the daily store operational duties
• Responsible for all sales activities related to selected metiers (product categories)
• Delivers exceptional client service and maintains a pleasant shopping environment consistent with our brand image
• Establish and maintain relationships with all clients
• Keep clients informed on new products or services, changes, etc.
• Identifies and handles client enquiries and concerns
• Executes sales plans and participates in in-store animations and communications events
• Communicates feedback gathered through in-store activities to store management
• Other duties as assigned

Requirements and Capabilities:

• At least 3 years of relevant experience in high-end fashion, luxury industry or in similar capacity
• Strong communication skills
• Fluent in English, other languages are a plus
• A team player who embodies the values of the House
• Positive attitude, energetic, and strong work ethic
• Service-oriented and enjoys genuine connections with clients
• Able to work in a rapid retail environment
• Computer skills and mobile device skills required

"Createur, artisan et marchand d'objets de haute qualite, Hermes est, depuis 1837, une maison francaise, familiale et independante qui emploie pres de 25 185 collaborateurs dans le monde. Anime par un esprit d'entreprendre continu et une exigence constante, Hermes cultive la liberte et l'autonomie de chacun grace a un management responsable. L'entreprise perpetue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matieres d'exception. Seize metiers artisanaux irriguent la creativite de la maison dont les collections rayonnent dans pres 300 magasins dans le monde."

Skills Required