Job Description

The primary purpose of the role of Sales Associate is to represent the PANDORA brand in a superior manner. This includes ensuring the PANDORA Way of Selling is adhered to consistently, customers are at all times on the receiving end of exceptional customer service and professionalism is to be maintained at all times within the store.

SALES

\xc2\xb7 Follow the \xe2\x80\x9cPANDORA Way of Selling\xe2\x80\x9d at all times;

\xc2\xb7 Ensure the store is always restocked;

\xc2\xb7 Ensure all security procedures are strongly understood and followed with enormous attention to detail;

\xc2\xb7 Ensure a high level of after sales service by proactively following up on sales orders, deliveries and claim handling;

CUSTOMER SERVICE

\xc2\xb7 Ensure customers are acknowledged immediately when walking into the store;

\xc2\xb7 Ensure a continuous level of product knowledge including target groups, the product range, customization and selling arguments;

\xc2\xb7 To build relationship and actively communicate with the VIP customers of the store

\xc2\xb7 To solicit feedback from customers and share this feedback with appropriate people

OPERATIONS

\xc2\xb7 Ensure all directions from the Store Manager and Supervisor are adhered to;

\xc2\xb7 Ensure the company history is understood and our vision, mission and values are consistently practised within the store;

\xc2\xb7 Ensure all store operational procedures are strictly adhered to;

\xc2\xb7 Ensure you are always proactive and that the store is always immaculately clean;

\xc2\xb7 Ensure visual merchandising standards are consistent and in line with the Visual Merchandising guidelines

REQUIREMENTS:

\xc2\xb7 Sales driven;

\xc2\xb7 Positive, proactive and enthusiastic persona;

\xc2\xb7 Professionalism and maturity demonstrated through experience and the way one holds themselves;

\xc2\xb7 Outstanding interpersonal skills and strong communication skills.

\xc2\xb7 Interest in a career in Retail.

\xc2\xb7 Demonstrated confidence to cross sell;

\xc2\xb7 Problem solving ability and conflict resolution skills demonstrated from previous experience;

\xc2\xb7 Good communication skills with a pleasant personality.

THE REWARDS
We offer a competitive rewards package:

• AWS
• Monthly Commission
• Quarterly/Other Sales Incentive
• Medical and Dental
• Insurance Coverage
• Product Allowance
• Generous staff purchase discount
• Opportunities for development

Pandora