Job Description

Job description

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Sales Responsibilities


Sales Target. Reach and exceed your sales goals by using different sales tactics like upselling and cross-selling. Keep store in charge informed of sales performance on daily basis. Work in tandem with Store in Charge to push for sales & work closely with team members on pushing for sales. Product Launches and Special Events. Support & assist the store in charge to prepare the store for product launches and special events. In-store Promotion. Support & assist store in charge to ensure that the store is ready to carry out any promotional activities.


Customer Service


Service Quality. Observe and engage customers in the culture of the SWATCH brand. Use product knowledge and selection recommendation to provide exceptional service. Mystery Shopper. Ensure criteria of SWATCH mystery shopping program has been achieved. Customer Relationship Management and Customer Engagement. Engage and maintain good customer relationship with regular customers.

Teamwork

Teamwork. Work closely with the Store in Charge & team members in the store to achieve sales and service targets. Day to Day Operations. Assist Store Manager in the day-to-day operations of the store & manage the day to day operations. Take responsilbility when Store in Charge is not on duty.

Inventory Accountability


Stock Check. Receive stocks and ensure stocks are entered correctly in the system within stipulated timeline. Perform daily stock take according to guidelines and inform Store in charge immediately for any discrepancy. Observe and follow company's guidelines on stock control and documentation. Inventory Management. Monitor stock level according to sales together with Store in Charge. Propose orders to Store in Charge if stocks are needed. Upon approval, make requisition through email to the Person in-charge.


Store Maintenance


Store Maintenance. Ensure display are in accordance to HQ guidelines. Ensure cleanliness and tidiness of sales floor and storage area.


Others.


Perform any other relevant tasks as and when required by the Management.

Profile

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Passion for retail Sales driven and result-oriented Customer service focused mind set Effective team player and sole contributor High achiever with proven leadership skills Ability to effectively cope with changes Comfortable to retail hours (shift work, weekends and PH) Able to work in a fast paced and dynamic environment Excellent communication and interpersonal skills

Professional requirements

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Passion for retail and minimum 1-2 years experience in Retail.

Languages

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* Fluent in English