Job Description

We are a service-based company, looking for sales to do consultative sales through face to face appointments.
Role
As a Sales Consultant, you will be responsible for engaging potential clients, understanding their needs, and guiding them through a consultative sales process. Your primary goal is to help clients make informed decisions and confidently proceed with our service package. You will handle inquiries, conduct consultations, address objections, and ensure a seamless customer experience while driving revenue growth.
Responsibilities
1. Lead Prospecting & Outreach
o Actively call leads from various sources to introduce them to our services.
o Qualify prospects by understanding their needs and determining fit.
o Schedule consultations with interested leads and follow up consistently.
2. Consultative Selling & Customer Engagement
o Conduct personalized one-on-one consultations to address client concerns.
o Educate clients on solutions that align with their goals and circumstances.
o Build rapport and maintain long-term relationships through professional and ethical sales practices.
3. Sales Process & Closing
o Guide potential clients through the decision-making process.
o Overcome objections related to fees, timing, and service value.
o Close deals efficiently and ensure smooth onboarding.
4. Pipeline & Lead Management
o Maintain accurate records of leads, calls, and follow-ups in the CRM.
o Execute timely and structured follow-ups to maximize conversion rates.
o Ensure all prospects receive a high standard of service and communication.
5. Performance & Growth
o Consistently meet and exceed monthly sales targets.
o Continuously improve sales techniques, objection handling, and closing strategies.
o Stay updated on market trends and client behaviour to refine sales approaches.
Requirements

• At least 2 years of experience in consultative sales, or B2C industry preferably in high-value service industries.

• Handle face to face customers

• Proven ability to handle objections and guide prospects toward confident decisions.

• Strong interpersonal skills with the ability to build rapport quickly.

• Proficiency in spoken and written English to communicate with a diverse client base.

• Self-motivated with a results-driven mindset.

• Persistent in follow-ups and closing deals through multiple touchpoints.

• Comfortable using CRM tools, WhatsApp for business communication, and structured sales tracking.

• Ability to work efficiently in a fast-paced sales environment.

• Achieve and maintain a high closing rate on consultations.

• Meet or exceed monthly sales package targets.

• Ensure a high follow-up success rate for non-closed leads.

• Maintain an organized and efficient sales pipeline.

• Maintain high consultation attendance rates.

• Deliver exceptional service that ensures strong customer trust and retention.

• Able to follow lead off office hours.

Working Hours:
Mon to Fri 9am - 6.30pm
( Flexi working hours )
Mon to Fri 9am - 6pm
Sat half day WFH to do follow up

Skills Required