Job Description

We are looking for an enthusiastic and results-driven

Sales Consultant

to join our team at a leading Telco retail store. The successful candidate will take full ownership of store sales operations -- from achieving sales targets and maintaining customer relationships, to managing demo phone deployment and liaising with telco partners.

If you are passionate about mobile technology, love interacting with customers, and thrive in a fast-paced retail environment, we'd love to meet you!

Job Responsibilities:

Product Promotion & Sales

Actively promote and demonstrate the latest mobile phones

Explain product features, specifications, promotions, and benefits clearly to customers

Recommend suitable mobile plans (e.g. Singtel, StarHub, M1) based on customer needs

Customer Service

Greet and assist walk-in customers in a friendly and professional manner

Answer inquiries related to devices, plans, warranties, and after-sales support

Guide customers through the purchase process smoothly

Sales Target & Commission

Achieve individual and store sales targets

Earn commission based on the number of mobile phones sold - higher sales = higher commission

Accurately record daily sales and report performance

Product Display & Inventory

Ensure product displays and demo units are clean, functional, and well-presented

Assist with simple stock monitoring and restocking

Manage deployment, maintenance, and replacement of demo phones

Support in-store merchandising, promotional setup, and visual presentation

Teamwork & Feedback

Collaborate with store team and telco brand representatives

Attend product training sessions to stay updated on new launches

Share customer feedback and market insights with the management team

Telco Partner Liaison

Build and maintain strong relationships with telco brand representatives and channel managers

Share market feedback and customer insights with both management and telco partners

Attend training sessions and stay updated on new product launches and promotions

Work Schedule:

6-day work week

Working on Saturdays and Sundays is compulsory

One rest day on weekdays (Monday to Friday)

Must be willing to work on rotating shifts including weekends and public holidays

Requirements:

Prior sales experience preferred, especially in mobile or electronics retail

Outgoing, confident, and customer-oriented personality

Able to work retail hours, including weekends and public holidays

Bilingual in English and Mandarin/Malay/Tamil is an advantage. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Passionate about mobile technology and goal-driven