Job Description

Location:

Singapore, Changi North Rise

Working Hours:

5 day work week (Monday to Friday)

Benefits:

Lunch provided (Chinese Food) 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations Medical Benefits Leave benefits according to MOM guidelines

Job Summary:

We are looking for a dedicated and customer-focused Sales Coordinator to join our team. This role involves managing orders, resolving issues, and supporting sales efforts.

Responsibilities:

Respond promptly and professionally to customer inquiries via phone and email Process and monitor incoming orders, ensuring timely follow-up and smooth fulfillment Handle order changes, cancellations, returns, and exchanges efficiently Address and resolve customer complaints with empathy and professionalism Provide basic technical support and troubleshoot product/service issues Achieve performance targets set by Management Collaborate with internal teams to resolve service-related issues Support other sales-related and administrative tasks as assigned

Requirements:

Minimum 1 year of experience in customer service or sales support Strong communication and interpersonal skills Proficient in Microsoft Office; experience with ERP systems for order processing is a plus Able to multitask and manage time effectively in a fast-paced environment Detail-oriented with strong organizational skills Positive attitude and ability to handle challenging situations diplomatically
Job Type: Full-time

Pay: $2,000.00 - $2,800.00 per month

Benefits:

Food provided
Work Location: In person