Job Description

:Job Number 23047154
Job Category Sales & Marketing
Location Singapore Regional Office, 2 Harbourfront Place #06-08, Singapore, Singapore, Singapore
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-ManagementHOTEL DESCRIPTIONTribute Portfolio Hotel, Nha Trang features 895 units of guest rooms, suites and 2-bedroom apartments with convenient access to the sunny beach of Nha Trang Bay. The hotel offers an All Day Dining, a specialty restaurant, lobby lounge and pool bar. Guests can enjoy the outdoor infinity pool with panoramic ocean views, children\'s pool, fitness centre, spa and kids club. The hotel also comes with a ballroom and 4 meetings room, making a total event space of 726 SM. The hotel is located near Tram Huong Tower, Nha Trang Centre Shopping Mall and the nearest airport is Cam Ranh International Airport, 34 km from the accommodation. Converting from the Vinpearl Condotel Beachfront Nha Trang, the hotel will become Vietnam\'s first Tribute Portfolio hotel, expected to convert in Q3, 2023.POSITION SUMMARYPerform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests\' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.The Tribute Portfolio features a select group of independent partner hotels, each with its own personality, experience, style and features. Located in emerging neighborhoods and cities around the world, Tribute guests favor hotel stays that reflect their own unique and personal styles and serve as a beacon for likeminded individuals. Be a part of our team and help us create new communities all over the world.

Marriott