Sales & Customer Relations Manager | Tourism | Travel
Buona Vista, Singapore
Job Description
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- Familiar with Invitation to Quote and Request for Proposal
- Familiar with Government Agencies and Educational Institutions
- Familiar with inbound tour
You will be the manager of the pioneering team with opportunities for career progression.
Adecco is partnering with a leading local travel agency, and they are looking for a Sales & Customer Relations Manager to join their expanding team!
:
- Handle all tour bookings, reservations, customizations and amendments
- Prepare sales quotations, tour proposals and itineraries for customers
- Generate leads, reach out to potential clients, pitch and close sales
- Develop and establish new sales channels, agent relationships and partnerships
- Assist in operational procedures i.e. customization of tours, tour logistics and on the ground management
- Ensure quality service & tour delivery and compliance of operational procedures
- Identify opportunities to improve operational and service methods / procedures
- Work with internal and marketing teams to achieve company strategic objectives and goals
- Stay up to date with industry trends and updates
- Follow up and maintain relationship with clients
- Monitor monthly sales target, tour volume, feedback and customer reviews
- Oversee sales team and ensure smooth coordination within the team
- Handle other administrative tasks
- Min. 3 years of experience in a sales or customer service role
- Background of working in the travel/tourism or educational industry are welcome
- Experience in inbound tour
- Ability to manage and lead a sales team
- Knowledge in sales software such as Hubspot and Mailchimp is a plus
- Independent, results-driven, and able to work under minimal supervision
- Excellent verbal and interpersonal skills
- Excellent time management skills
- Willingness to work and continuously learn in a growing start-up/SME environment
- Prepare your updated resume.
- Please include detailed past working experiences in point form, an executive summary about yourself in terms of experience, expertise, key achievements & highlight and your current & expected package.
- Apply through this application or send your resume to xiaoqi.xie@adecco.com and in MS Word Copy.
- All shortlisted candidates will be contacted.
EA License No: 91C2918
Personnel Registration Number R23112003
JN -022023-98454_167895109706935
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Job Detail
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Job IdJD1301040
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBuona Vista, Singapore
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EducationNot mentioned