Job Description

JOB SCOPE

• Obtain a holistic view on luxury travel scene, and to establish a leadership position in the market for Marina Bay Sands
• Develop and maintain relationships with key and target accounts suited for overall Luxury suites/ premier rooms sales of the luxury market
• Identify opportunities & organize activities that will stimulate growth of existing accounts and establish new accounts
• Represent Marina Bay Sands in Sales trips and industry related meetings and appropriate events with the luxury market segment.
• Responsible to review ROI for Sales trip leads and keeping information up to date
• Monitors competitors\' activities and assist in marketing intelligence.
• Engage with luxury guests and customers within the hotel, at client events, industry gathering and other social functions.
• Develop and maintain strong relations with internal departments, stakeholders who support and service the luxury segment within Sands group.
• Work closely with various departments to ensure quality service delivery and concept to improve customer experience and maximize revenue and profit.
• Manage any complaints that arise from bookings made by luxury agents
• Management of luxury database
• Travel when required to promote the hotel and develop potential business in other market.
• Any other duties as assigned by the Associate Direct of Luxury Travel or the management.

JOB REQUIREMENTS

• College/ degree in Hotel Management, Marketing or Business Administration preferred
• Experience in Hotel or Sales preferred, but not mandatory
• Possess excellent interpersonal, communication, customer service and problem-solving skills
• Possess excellent organizational skills to able to multi-task
• Possess excellent public speaking skills and maintain a professional image and enthusiastic attitude at all times
• Read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Effectively present information and respond to questions from luxury agents
• Read, write and speak English well. Knowledge of Mandarin or other foreign language is an advantage.
• Get along with fellow Team Members and work as a team
• Meet the attendance guidelines of the job and adhere to departmental and company policies
• Have a well groomed, professional appearance

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Advertised: 21 Sep 2023 Singapore Standard Time
Applications close:

Marina Bay Sands