Job Description

About the Role

As a

Sales Executive

, you will be at the frontline of our sales operations -- managing customer interactions, driving order fulfilment, and supporting business growth through accurate reporting and insights.

Key Responsibilities

Sales Operations

Manage end-to-end sales process, from order placement through to delivery and payment, with accurate system updates.. Prepare sales documentation including quotations, invoices, and reports. Ensure systems are updated promptly with accurate sales information. Manage customer communications via email and WhatsApp, ensuring prompt and professional responses. Deliver excellent customer service by providing product knowledge and solutions. Compile and analyze sales data, preparing regular reports for sales department. Monitor competitor activity, customer behavior, and market trends to provide actionable insights. Conduct weekly review of inventories and propose follow up actions to the team. Collaborate with internal teams such as logistic, marketing and finance teams to ensure smooth and timely order fulfilment. Support group-wide sales initiatives and campaigns. Support any other assignments given.

What We're Looking For

Diploma/Degree in Business, Marketing, or related field. 1-3 years of sales, account coordination, or customer service experience. Excellent communication and interpersonal skills. Strong organizational skills with attention to detail. Proficient in MS Office/Google Workspace; CRM knowledge is an advantage. Proactive, customer-focused, and results-driven. * Passion for gaming, entertainment, or lifestyle products is a plus.