Job Description

Responsibilities:


Primary point of contact for existing customers, to address their needs and inquiries promptly and
effectively


Feedback customer requirements clearly to internal departments (e.g., engineering, production,
logistics) and work together to fulfil customer need whether in quality goods, documentation, etc.


Prepare and support customer audits to ensure customer expectations and quality standard
satisfaction.


Maintain and strengthen close relationship with customers account for business increase and
longevity


Suggest or carry out plans to support quality or financial improvements


Requirements:


Min 'A' level / Diploma in manufacturing / engineering or related fields or equivalent Min 3 years experience in sales or quality in manufacturing industries Able to work with interdepartment members to support customer requests or requirements Possess pleasant personality, be meticulous, well-organised, resourceful, full of initiative and
professionalism, able to maintain confidentially, exercise tact and discretion


Able to handle multiple priorities, operate with minimum supervision and adaptable to changes in
priorities and approaches in fast-paced environment and work overtime


* Good communication and coordinating skills