Job Description

Reports To

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Country Manager Singapore / Manila

Key Accountability

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To assist in all sales activities and provide personalized service to travel agents e.g., 80 agents and execute strategies to meet the targeted revenue. To prepare sales presentations, proposals and other documents regarding products and promotions prepared by Revenue Management and sell to travel agents and prospective clients including product briefings conduction. To monitor the sales performance of travel agents, by providing service and support related to FIT (Free Independent Traveller) and groups movement To participate actively in travel trade and consumer fairs. To monitor market trends and collect insights regarding OALs (Other Airlines) strategy and analyse sales data from Business Intelligence and perform quarterly review with all account coverage. To be liaison between Travel Trade and relevant Malaysia Airlines Business Unit (revenue management, airport operation and customer service) in resolving problems arise from daily operation. To develop and strengthen networking with the key decision makers within the Travel Agencies, including organizing MH related events and activities.

Qualifications

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Bachelor's degree / Diploma in Business, Marketing, or related field.. Degree - minimum of 3 years of experience in sales, with a focus on the corporate sector in Singapore. Diploma - minimum of 5 years of experience in sales, with a focus on the corporate sector in Singapore.

Area of Experience

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Strong understanding of the Singapore market and corporate sector, including business culture, regulatory environment, and market trends. Proven track record of achieving sales targets and managing a sales pipeline.

Personality Traits

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Excellent negotiation, communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders. Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement. Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations. * Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines