Job Description

Duties & Key Responsibilities

Identify, pursue and manage customer service' sales opportunities and rebuild projects to drive revenue growth with new and existing customers, including mid size systems. Identify customer's challenges and requirements for opportunities to provide tailored solutions for system improvement to meet their needs. Establish and maintain close relationships with new and existing customers through the entire sales cycle, from pre-sales to post-sales. Prepare sales proposal for upgrades and retrofits, review service agreement to negotiate with with customers, ensuring mutually beneficial terms. Act as a key bridge between customers and the technical team, ensuring seamless communication and prompt resolution of issues and concerns. Build and maintain strong, friendly connections with customers, ensuring long-term trust and collaboration. Align, review and execute company's sales strategy. Prepare and maintain accurate and up-to-date records of sales transactions, contracts, and customer interactions. Ensure all sales activities are conducted in compliance with company policies and industry regulations.

Goals

Achieve sales growth targets for services and rebuild projects. Grow revenue from existing and new customers. Build strong customer relationships and ensure satisfaction. Identify and pursue new business opportunities.

Knowledge, Skills and Abilities

Diploma or Bachelor's Degree in Business, Engineering, or a related field Proven track record of success in service sales, with at least 5 years of experience Strong in communication, negotiation and analytical thinking skills. Effective and confident presentation skills. Willingness to travel for client visits and overseas when required. * Dynamic and results-oriented.