Job Description

[Not translated in selected language]
At Shangri-La Singapore we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.
Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.
We are looking for Sales Manager, Group to join our team!
As a Sales Manager, Group we rely on you to:

• Drive group lead conversion to achieve the set segment sales goals and targets for the Singapore hotels.
• Qualify prospective clients considering the goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
• Sell all facets of hotels in Singapore. In assigned territory, responsible for rooms, catering, food & beverage and other revenues as set out in the hotels' budgets.
• Implement all sales action plans related to respective market(s) and account portfolio.
• Proactively seeks in-depth knowledge of accounts owned to understand total revenue impact on the hotels for better negotiation opportunities.
• Maintain excellent relationships with existing accounts and solicits new business.
• Gather and share information with sales leadership on market trends, competitor activity and emerging markets.
• Perform all duties and responsibilities as assigned in a timely and efficient manner.

• At least 3 years' relevant experience in the travel or hospitality industry
• Diploma / degree in Hospitality Management or related
• Good interpersonal and communication skills with people from varied background
• Dynamic, result-oriented, ability to work under pressure and with proactive attitude
• Team player with a high level of energy, resourcefulness and business acumen to succeed in this role